Updating Account Contact and User Information

A Learning Stream system administrator can update the account contact and user information in the following areas.  We request that you keep this information up to date, especially when there is a change in administrators in your organization.

Under Application > Account > General

General Account Information – Information in the top section of the page will appear on registrant event financial statements (if applicable to your account).

Your Contact Information – Learning Stream support uses the Administrative, Financial, and Technical contact information to get in touch with the appropriate persons when necessary.  

• Primary Administrative/Support Contact – The main administrator user who is the primary point of contact for the overall account and who is very familiar with Learning Stream.
• Financial Contact – This contact is the person who should receive the Learning Stream subscription invoices.
• Technical Contact – Indicate the technical contact for the account.

Under Application > Users update the following for each user account:

• First Name
• Last Name
• Phone Number
• User’s Email Address